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FIVE KEY LEADERSHIP STEPS FROM THE BOOK PRIMAL LEADERSHIP
In the book, Primal Leadership, authors Goleman, Boyatzis and McKee identify four emotional intelligence "domains" which bridge 18 leadership "competencies". Here are five key steps to leadership addressed in Primal Leadership.
Step One is identifying one's ideal self by means of uncovering and listening to one's core values and beliefs and drawing a picture of the personal one ideally aspires to be.
Step Two is identifying one's real self, which is to say, discovering how one appears to others, regardless of how one sees one's self. (For the uninitiated: People who have tried this sometimes find these two view startingly different). This is done my listening to one's self (self awareness) and others (empathy) to gauge the effect one is having as well as through coaching and 360 degree feedback from peers, subordinates, supervisors, customers and others.
Comparing one's ideal self to one's real self is a very powerful tool because it helps identify strengths (where one is capable in areas as one expected to be) and gaps (where one isn't as effective as one desires to be). For example, a manager might think that he is strong in both listening and in following through, while the people the manager works with might find him strong in listening but desire improvement in his follow-through.
Step Three is to make a plan that builds on strengths and reduces gaps. One obviously needn't be strong in every area--realistically, no one is--but one may choose to improve in respects that one considers important.
Step Four is to experiment deliberately with and practice new skills to bring about change according to one's step three plan.
Step Five should take concurrently with steps one through four is developing trusting, encouraging relationships that provide support during the learning process.
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